CU Well
There is still time to register and participate in the 2021–22 CU Well Program through Virgin Pulse. Earn 300 points by Nov. 30, 2022, and receive $300 on a flex spending card in January 2023. To register visit . View the program flier on the 51·çÁ÷ Benefits page, under Other Benefit Providers: 2021-2022 CU Well Program.
Telemedicine
When you’re feeling achy, stuffy, and feverish, the last thing you want to do is drive to your doctor and sit in a waiting room. Telemedicine gives you fast access to medical and behavioral health care 24/7/365 from the comfort of your home, desk, or hotel room. All you need to do is activate it through your online member account and download the MDLIVE app.
Mental and Behavioral Health Programs
Telemedicine
$0.00 member cost. You can video conference with a psychiatrist or choose from a variety of licensed therapists from the privacy of your own home. You can even schedule recurring appointments to establish an ongoing relationship with one therapist. Here are some conditions people rely on behavioral health telemedicine for: panic disorders, grief and loss, stress, depression, trauma, and PTSD.
Don’t wait until you need it. There are four easy ways to activate telemedicine today.
- WEB - Register/Log in at ExcellusBCBS.com/Member
- APP - Download the MDLIVE app
- TEXT - Text EXCELLUS to 635483
- VOICE - Call 1-866-692-5045
Traveling Abroad
Utilize the Excellus BlueCard program for all your medical needs. BlueCard is a national program that allows Blue Cross Blue Shield members to obtain health care services while traveling or living in another Blue Cross Blue Shield service area. To learn more call 1-800-810-BLUE (2583) or visit .
COVID Home Test Kits
Effective Jan. 15, 2022, new federal regulatory guidance required that medical plans must provide coverage for the cost of over-the-counter (OTC) at-home COVID-19 antigen tests, including tests obtained without a healthcare provider’s order or authorization. Learn more about the three options available for employees for coverage of OTC at-home COVID-19 test kits.
Or
OptumRx offers members the option to order COVID-19 test kits online at the Optum Store with $0 member cost-share. Members may sign in at and are limited to eight tests (four kits) per household per calendar month. Members pay for shipping, or it’s free when they spend $45 or more (equivalent to two kits).
Fidelity
Virtual Fidelity appointments can be scheduled online at or by calling 1-800-642-7131. (Appointments available June 13, July 19, and August 11, 2022.)
TIAA
Virtual TIAA appointments can be scheduled online or by calling 1-800-732-8353. (Appointments available June 9, July 12, August 3 and 30, 2022.)